Let’s get you unstuck.

Contact the team

Email hello@plotus.app for help with the iPhone app, web demo or your Plotus account. Include your device or browser, what you were trying to do, and what happened. A screenshot can help; remove any confidential client information first.

We will never ask you to send a password, login code, passkey, or session credential.

What the demo can do today

Choose View demo to explore sample projects without signing in. You can create and edit project details, search, sort and change the theme. Demo project changes are temporary and do not sync across devices.

Google sign-in opens a real Plotus account. Web accounts can add and remove passkeys in Account settings. Saved projects, plot setup, room requirements and generated floor plans are still in development. Facebook Login is not available in the current release.

Having trouble signing in?

• Check your connection, close the sign-in prompt and start again. A cancelled or expired Google attempt can be restarted safely.
• Use the same Google account you used to create your Plotus account.
• To use a web passkey, sign in with Google first and add one in Account settings on a compatible browser and device.
• If the problem continues, email the error message and your device or browser details. Do not include login codes or credentials.

Privacy and deletion

You can request a copy or correction of your information, deletion of specific data, or deletion of your entire Plotus account. The pages below explain the current request process and how to remove a provider connection.